About

Customer conversations,
finally simple.

MA Utility is the platform that brings all your conversation channels together, WhatsApp, social messaging, email, live chat, into a single inbox, and entrusts them to an AI trained on your business. Our belief: automated customer relationships should not be reserved for large enterprises with a dedicated tech team.

Our mission.

Every day, thousands of small and mid-size businesses lose sales simply because they cannot respond in time. Evenings, weekends, peak hours: messages pile up while customers move on to competitors.

MA Utility exists to change that. We put the most advanced AI to work for businesses that have neither developers nor call centers, so they can respond, sell, and support their customers 24/7, in their language, in their voice. No scripts, no code, no complexity.

What drives us.

Radical simplicity

Connect a channel, describe your business, and you're live. If a feature requires a manual, it's poorly designed. We'd rather go back to the drawing board.

AI in service of people

AI handles volume and repetitive tasks. You stay in control of what matters: the relationship, complex cases, decisions. You take back the conversation with a single click, at any time.

Your data in Europe

European hosting, GDPR compliance, full audit trail. Your conversations belong to you and are never used to train third-party models.

Close to our customers

MA Utility is published by Marketing Accompagnement. We know the day-to-day reality of small and mid-size businesses because we work alongside them, the product is born from their real needs, not from a spec sheet.

Want to be part of it?

Try the platform free for 7 days, or reach out to us to learn more.